The worst agent, I have ever dealt with, Tenant should be aware of AST contract as it is all about making money for this agent. The contract is a trap, please get your lawyer to review if possible-agent make up a lot of bespoke clauses that is geared at making more money for them.Prospective tenant should please take as many pictures of property before agreeing to contract, trust me, they'd hit you with all sorts to avoid paying security deposit when vacating the property.The staff are rude, most especially Helen, who can be really condescending most times.Unnecessary charges and visits to the property, even after you pay a security deposit.You'd be lucky to get your deposit back even if the property was let out in a bad state by the agent.The agent does not deserve the 1 star rating given, pity there is nothing below 1 star.....I hear you Adam and I have read your response, find below my response to your response:It is true my tenancy was suppose to end in 2019: when I signed my 1st contract I insisted on a Breakout clause, which you took out in subsequent contracts without my say so. You informed me of other changes to my contract prior to sending out the contract but not of the breakout clause. I only found youve taken this out when I decided I wanted to leave.Yes true the property was brand new when I moved in , it was all covered in dust from all the internal fittings works carried out and the toilet was not even cleaned. I sent pictures together with list of all the snags when I took possession but nothing was done about it.It is very untrue of you saying the property was not cleaned, I paid for a professionally cleaner to to do the cleaning, but your company was not happy with the cleaning as you insisted I use the cleaning company recommended by Elwell Taylor to do the work. The said cleaning company was charging a arm and a leg and even the audacity to tell me I have to use them if I dont want to be charged twice, I decided to use another cleaning company. I was subsequently charged double to get your cleaner back in to the property to do the cleaning- I have insisted on the after-photos be sent.About the tenant deposit, your company only took out an insurance on tenants deposits hence your reluctance in releasing the full tenants deposit- I shall be challenging the unfair charges if I dont get the after photos requested.
We used them for our rent reviews. Very fair and very honest. Got us a very fair rent going forward. Would definitely recommend them.
I have used the professional yet friendly service from Peter, Helen and the team on and off for over 10 years and have always found that my property was in the right hands finding good tenants and dealing with day to day issues. I have also rented myself through the team and sold a property. I would highly recommend.
I have used Elwell Taylor for the rental of my property, I live in Dorset so using a professional and reliable estate agent is invaluable. I have used many Estate Agents and have to say that Elwell Taylor are the best I have ever dealt with. They are responsive and informative and know the market well. They also care about their client making it so much easier to make informed decisions.
We used Elwell Taylor to sell our house and was not disappointed. The level of service and professionalism I experienced throughout the entire transaction was nothing short of incredible. Made the whole process so much more easier and stress free. I cannot recommend the team enough. I will only use Elwell Taylor in the future!
Elwell Taylor Ltd is a UK Real Estate Agency based in Chelmsford, East of England. Elwell Taylor Ltd is located at 65 New London Rd, Chelmsford CM2 0ND, UK.
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